锐珂亚太投资管理（上海）有限公司_招聘：Senior NDT Technical Support Engineer 无损检测产品技术支持高级工程师

锐珂亚太投资管理（上海）有限公司-Senior NDT Technical Support Engineer 无损检测产品技术支持高级工程师

更新时间：

20141130

工作方式：

全职

工作地区：

上海

工作经验：

三年以上

年龄要求：

不限

性别要求：

不限

招聘人数：

若干人

学历要求：

本科

语言能力要求：

英语(熟练)

薪资待遇：

面议

岗位职责：

- Manage technical support & service to promote overall NDT business growth for the achievement of our sales target;
- Responsible for the customer satisfaction target;
- Support Sales Team to trouble-shoot and solve conventional products, eg. Industrex films & processors and digital products, eg CR system quality issues;
- Conduct technical seminars and support new product launch and demonstration;
- Responsible for customer conversion technical product issues and trouble-shooting;
- Support our dealers across China for all technical issues (installation & service activities, etc) related to our NDT business;
- Function as a strong link between the region and manufacturing sites for all products, technical & service matters;
- Enhance teamwork and communication between multiple teams, work closely with China Service Team to drive operational efficiencies and implementation of new initiatives to improve our technical support for our customers.

职位要求：

- Bachelor degree or higher majoring in chemistry/electric/automation or related
engineering;
- Minimum 2 years experience at conventional films & processor technical or service field or minimum 3 years experience at any technical or service field;
- Strong capability and analytical skills at electric engineering field in terms of processor / CR / DR understanding and trouble shooting;
- Proficient at spoken and written English, excellent demonstration and presentation skills using Microsoft Powerpoint to communicate with customers or WW Technical Team;
- To be a self-motivated, independent individual, proactive and aggressive to work, eager to learn and willing to be challenged;
- Good interpersonal skills and people management skills
- Customer focused and oriented;
- Control of difficult situation with necessary follow-ups leading to a final resolution;
- High working efficiency and hard work needed with a strong sense of responsibility;
- Regular travel across the region is required.